refund policy

Since adaptogens affect each person differently, we do not offer a money back guarantee. If you received a damaged or incorrect product, email info@elevewater.com with pictures of damaged items within 14 calendar days of delivery and we will gladly send a replacement or issue a full refund. If an order is cancelled prior to fulfillment, a refund will be issued minus processing fees. Refunds will not be issued after 14 days of delivery. Please review all ingredients and visit our FAQ page prior to purchasing and consult with a medical professional, if needed.